Terms and Conditions

I. TERMS & CONDITIONS

Please read the TERMS & CONDITIONS  carefully, “Company” stands for Secura Technologies. “You” stands for anyone who visits, use, shop, purchase on this e-site.

  1. The Terms & Conditions are abiding when you visit, use or shop, purchase on this e-site.
  2. By using/visiting this Site, the User agrees to comply with all of the Terms & Conditions.
  3. The Terms & Conditions are subject to change, modification and amendment from time to time and such changes, modification and amendments are abiding on you without any prior notification at sole discretion of the Company, thus you are requested to carefully read the same from time to time to keep updated and informed of the same. Company owes no responsibility to provide you any information regarding such change.
  4. By placing an order, you make an offer to us to purchase products you have selected based on the terms and conditions as mentioned herewith.
  5. You acknowledge that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the internet.
  6. While it is the Company’s objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason whatsoever including, with/without limitation of routine maintenance, you understand and acknowledge that due to circumstances both within and outside of the control of Company access to the Site may be interrupted, suspended or terminated from time to time.
  7. The Company shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use.
  8. The Company may discontinue, disseminating any portion of information or category of information or may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.
  9. In case of Refunds & Returns please read the “Refund & Return” policy on this website.
  10. The Refund and Return policy is subject to change, modification and amendment from time to time and such changes, modification and amendments are abiding on you without any prior notification at sole discretion of the Company, thus you are requested to carefully read the same from time to time to keep updated and informed of the same.
  11. Company reserves the right at its sole discretion, to refuse or cancel any order for any reason or for some situations that may result in your order being cancelled including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit/instrument and fraud avoidance department or any defect regarding the quality of the product.
  12. We may at times require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
  13. Fraudulent credit/instrument users shall be liable for legal actions under law and company reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently.
  14. Company reserves the right to initiate legal proceedings against any such persons for fraudulent use of the credit/instruments and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction.
  15. You agree, you shall not use the financial credit/instruments such as cards and/or bank accounts which are not lawfully owned by you; You further agree and undertake to provide the correct and valid credit details.
  16. Company will not be liable for any financial fraud. The liability for financial fraudulency will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
  17. By entering your user information, you accept that we may retain your user information, and that it may be held by us we may disclose personally identifiable information about you to third parties when
    1. We have to cooperate with the investigations of purported unlawful activities;
    2. When we believe in good faith that such action is necessary to protect and defend the  rights and related property of secura.in and that of its visitors;
    3. We use reasonable precautions to keep the information disclosed to us secure.
  18. The information contained in this website is for general information purposes only, while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  19. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
  20. Through this website you are able to link to other websites which are not under the control of Company. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  21. Every effort is made to keep the website up and running smoothly. However company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
  22. Company shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
  23. Disputes if any on the Terms & Conditions are subject to jurisdiction of Mumbai Only.

II. Refund & Return Policy

  1. The Refund & Return policy are abiding when you visit, use,shop,purchase on this e-site.
  2. By using/visiting this Site, the user agrees to comply with all of the Refund & Return Policy.
  3. The Refund & Return policy are subject to change, modification and amendment from time to time and such changes, modification and amendments are abiding on you without any prior notification at sole discretion of the Company, thus you are requested to carefully read the same from time to time to keep updated and informed of the same. Company owes no responsibility to provide you any information regarding such change.
  4. By placing an order, you make an offer to us to purchase products you have selected based on the Refund & Return policy as mentioned herewith.
  5. Refund & Return request will not be accepted / entertained once the product is Installed and Activated.
  6. Refunds will be subject to for product/subscription NOT ACTIVATED ONLY.
  7. Product to be returned in the same condition as was at the time of delivery.
  8. Any transaction charges on the transacted amount would be borne by you i.e. The refund amount which would be refunded would be less of the payment gateway charges levied by the online Payment Gateway partner.
  9. The deduction amount would be as per online payment gateway charges levied which in any case shall not be more than 3% + Taxes of the transaction amount.
  10. Refund will be credited within 15-20 days of request received date.
  11. Post activation of product / subscription for any Service complaint you will have to call Tata Sky helpline number from your registered number and register a complaint.
  12. Warranty is only on the Set Top Box and is covered directly by Tata Sky, for any issues with the product you will have to call Tata Sky helpline number from your registered number and register a complaint.